The Office of Northern Ireland Public Services Ombudsman (NIPSO) was established in April 2016.

It merges the old functions of Assembly Ombudsman and Commissioner for Complaints into a single statutory body. NIPSO provide professional independent impartial services that are available for free to people across Northern Ireland.

What we did

Creative Art Direction

UI\UX Design

Strategy and Planning

WordPress Development

WordPress Maintenance and Support

The challenge

The Office of Northern Ireland Public Services Ombudsman (NIPSO) was established in April 2016. It merges the old functions of Assembly Ombudsman and Commissioner for Complaints into a single statutory body. NIPSO provide professional independent impartial services that are available for free to people across Northern Ireland.

Our solution

  • Bespoke new design, clear pathways to information: We created a seamless website that clearly defines each section within the NIPSO for end users on the site to find the right point of contact with ease.
  • Fully responsive, on-brand and user-friendly: With strong and consistent branding along with a focus on ease of access to the right information, we are proud to have built a site for such an important part of society here in Northern Ireland.