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The challenge

The Office of Northern Ireland Public Services Ombudsman (NIPSO) was established in April 2016. It merges the old functions of Assembly Ombudsman and Commissioner for Complaints into a single statutory body.

NIPSO provide professional independent impartial services that are available for free to people across Northern Ireland.


Not for Profit



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Our solution

  • Bespoke new design, clear pathways to information: We created a seamless website that clearly defines each section within the NIPSO for end users on the site to find the right point of contact with ease.
  • Fully responsive, on-brand and user-friendly: With strong and consistent branding along with a focus on ease of access to the right information, we are proud to have built a site for such an important part of society here in Northern Ireland.


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