IT Support Technician

WebsiteNI are a Northern Ireland web development and digital marketing agency based in Benburb, between Dungannon & Armagh. We provide fresh creative digital services to organisations who want to grow online.

We have an excellent opportunity for an ambitious IT Support Technician to help build on the success of our continued growth within the digital services sector.

key responsibilities:

• Reach or exceed our expectations with solutions to the brief
• Efficient ability to trace and fix bugs, enhance performance and implement feature requests in a timely manner
• Communicate effectively and work well with the wider team
• Excellent customer service skills
• Eagerness to shape the direction of our future services and working practices
• Managing your own time and dealing with the pressures of tight deadlines

you must be:

• An excellent problem solver
• Proactive, talented and not afraid to work on a range of different projects
• Able to work as part of a team, collaborating very closely with the team and driving forward projects

essential skills:

• Excellent time management, with ability to prioritise
• Ability to work towards deadlines
• Self-motivated, energetic and persistent
• Good problem solving skills
• Excellent communication skills

desired skills:

• Knowledge of WordPress and/or Magento
• Knowledge of cPanel / WHM / PHPMyAdmin

benefits:

• On-going career development and opportunity for growth within the business
• Attendance at industry events to help further your learning and development
• Very competitive salary – level dependent on experience
• Company Pension
• Friendly working environment
• Convenient working location, close to M1 motorway
• On-site Gym
• Free off-street parking
• 20 days holiday plus bank holidays