WebsiteNI are a Northern Ireland website design and development agency based in Benburb, between Dungannon & Armagh. We provide fresh creative digital services to organisations who want to grow online.
We have an excellent opportunity for an ambitious Sales & Client Service Manager to help build on the success of our continued growth. Previous experience in a similar role would be beneficial.
Responsibilities
On a day to day basis you will be responsible for:
- Delivering excellent customer service, maintaining and nurturing customer relationships to optimise customer retention and identify commercial opportunities.
- Responding to incoming sales enquiries RFQs and tenders by demonstrating the product, creating proposals/bids, pricing, negotiation and closing.
- Managing the technical support team, ensuring customer support requests are dealt with in a timely and professional manner.
- Liaise with accounts and operations to ensure a smooth and professional handover happens when a client comes on board
- Client Account Management
Candidate Requirements
- Minimum 2 years’ experience within a similar role
- Excellent communication skills and ability to present both technical and commercial information (verbal and written)
- Awareness of key digital marketing & website practices
- Excellent selling skills built on trust and reliability
- Self-motivated, energetic and persistent
- Full UK Driving licence
Desirable Skills:
- Familiarity with Sage Line 50 and using a CRM system
- A good working knowledge of websites and the online industry (Domain names, SEO, Responsive Design, Calls to Action etc)
- Familiarity with WordPress CMS
Benefits / Salary
- Very Competitive salary – level dependent on experience
- Attractive bonus structure
- Company Pension
- Friendly working environment
- Convenient working location, close to M1 motorway
- On-site Gym
- Free off-street parking
- 20 days holiday plus bank holidays
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